The Lost Art of the Apology Letter
‘Dear Mr. and Mrs. DiGioia,” the letter begins. “We received a phone call from Sachs Dress Shop in New Haven today inquiring about the ‘duns’ we mailed to you. We
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Quote of the Week: “For a free facelift…..Smile!”
THE PIERCING RING of a home phone used to command respect. “That’s how I was raised: When the phone rings, you hop to it,” I heard my mom say recently as we chatted on my new landline phone.